Terms of Use WorkClocking

These Terms govern your access to and use of WorkClocking. By using our services, you agree to these Terms.

  • Clear, fair usage rules
  • Organisation isolation by Org ID
  • Subscription billed based on package

Need clarification?

We’re happy to help:

support@workclocking.com

1. About us

WorkClocking Ltd (“WorkClocking”, “we”, “us”) provides timekeeping and workforce management services. Our websites and apps, including app.workclocking.com (the “Service”), are offered subject to these Terms.

2. Eligibility & accounts

  • You must be at least 18 and able to enter into a contract.
  • You are responsible for maintaining the confidentiality of your login credentials and restricting access to your account.
  • Organisation admins may invite and manage users within their organisation.

3. Subscriptions & billing

  • Subscriptions are billed per terminal (device used for clock-ins).
  • Fees, billing intervals, and payment methods are shown at checkout and on the pricing page.
  • Taxes may apply based on your billing address.
  • Invoices and payment history are available to org admins within the app.

4. Trials, upgrades, cancellations

  • Trials provide temporary access with usage limits. At the end of a trial, continued use requires a paid subscription.
  • You can upgrade or reduce terminals at any time; charges adjust pro-rata where applicable.
  • Cancel via in-app settings; service remains available until the end of the current billing period.

5. Acceptable use

  • Do not misuse the Service, attempt unauthorised access, interfere with others’ use, or reverse engineer components.
  • Do not upload unlawful, infringing, or harmful content.
  • You are responsible for ensuring your use of the Service complies with applicable laws and policies.

6. Data ownership & privacy

  • Your organisation retains ownership of its data (employee records, shifts, clock-ins, exports).
  • We process data to provide the Service in accordance with our Privacy Policy.
  • We operate a strict multi-tenant architecture: data is isolated by Org ID.

7. Availability & support

  • We aim for high availability and will schedule maintenance outside business hours where feasible.
  • Support is available via support@workclocking.com.

8. Intellectual property

The Service, including software, logos, and content, is protected by intellectual property laws. No rights are granted except as expressly stated in these Terms.

9. Termination

  • You may stop using the Service at any time. Cancelling your subscription ends billing from the next cycle.
  • We may suspend or terminate access for material breaches or unlawful activity.
  • Upon termination, we may retain backups for a limited period for compliance and disaster recovery.

10. Warranties & disclaimers

The Service is provided “as is” and “as available”. We disclaim all warranties to the maximum extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

11. Limitation of liability

To the extent permitted by law, WorkClocking and its affiliates are not liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, data, or business, arising from or related to your use of the Service. Our total liability for any claim is limited to the fees paid by your organisation in the 12 months preceding the event giving rise to the claim.

12. Changes to the Service & Terms

We may modify features or these Terms to improve the Service or reflect legal changes. If changes are material, we will provide notice (e.g., in-app). Continued use after changes take effect constitutes acceptance.

13. Governing law

These Terms are governed by the laws of England and Wales. Courts of England and Wales have exclusive jurisdiction.

14. Contact

WorkClocking Ltd
Email: support@workclocking.com

Effective date: November 8, 2025

Questions about these Terms?

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